To clarify on crafting orders and who can provide what:
Only the customer can provide:
Primal Chaos- Primal Focus or Concentrated Primal Focus (the optional reagent to raise item level for epic gear)
Either the customer or crafter can provide:
- Any unbound reagents or optional reagents
As a general rule, if something is soulbound, it’s probably going to need to be provided by the customer.
There is one exception here that we aren’t 100% settled on:
- Currently either the customer or crafter can provide the Artisan’s Mettle (recrafting will need some of this). It’s also needed for some higher end consumables that benefit professions and high end profession gear.
In general, the logic is that if it’s soulbound, it is that way because we want the player who will end up with the gear to need to take some effort to earn it, otherwise that reagent may as well be unbound and purchaseable on the auction house for gold.
Artisan’s Mettle is a bit of an exception because it’s a special reagent earnable within the profession ecosystem and only useful to those who are using a profession, or who are placing crafting orders. Keeping it from being tradeable means each crafter/gatherer needs to earn their own to help with their profession, but allowing it to be provided by either party during a crafting order means if you don’t engage in professions directly, you can still hit up a crafter to perform recrafting services for you.