Glad to see Teeming is being addressed a bit. It felt slightly overtuned.
Wowhead admins, on bluetracker posts would you please include links to the relevant forum that each post is from, so that we could comment where blizz would actually see our responses?
I really wish they would just make Azerite reforging free and not require going to a guy. Make it like talents. Free to do in rested areas, you need a tome to do it in the wild. The gold cost is clearly just another gold sink in game to encourage us to buy more wow tokens. It sucks and I refuse to pay the charge. Instead I have to pick one spec and be happy with it and pick the traits that are either good for raiding or good for m+ and gimp myself for the otherene and just live with it until rng gives me backup azerite pieces.
Not seen a bluetext being so obviously upset at the community in a LONG time, poor guy.
I understand that Lore must be frustrated with the community right now. It may not be his fault that things got to this point, but the weeks and weeks of players trying to get communications from Blizzard certainly brought things to a fever pitch. I don't know who is responsible from Blizzard's end for the failure of communications that happened, but someone is. And it was a serious, serious unnecessary mistake. I'm sorry he got stuck with the check, if it wasn't his fault.
I had a big long post I was going to write, but I'm pretty sure it'd get deleted or censored, so scratch that. TL;DR, I don't really think Lore is the kind of person who should be dealing with the fans directly. I realize that it's a pretty thankless job, but in all the time I've watched him stream and the like, he's always struck me as someone who's quick to get defensive/dismissive/argumentative. I know Blizzard has to talk in lawyer speak a lot now, but he really doesn't seem fluent in it.
BTW: This site is having problems. I can't read the body of this article on Internet Explorer 11. I have to use Microsoft Edge or another browser to see it.
As someone who works in chat/email/text-based customer service I can understand the frustration. But that’s when you take a minute, calm down, and write a reasonable response no matter how unreasonable the customer is being. (And we all know wow players are, overall, rather unreasonable.) One wrong phrase (like holy hell) will give people something to latch onto and complain even more when it had no bearing on what you’re actually trying to get across. Too bad the people responsible for decisions are never the ones taking the flak for it. Ah, well. At least the fact that they don’t means I have a job to pay my bills and WoW time! (Always gotta see that bright side in customer service, too. Or you won’t make it long and you’ll burn out.)
I sure wish we got responses on the "interesting" system that is the mythic+ cache system I opened a ticket and got a response where even the mod said it is difficult to understand the loot system for the mythic cache. Should the loot in a game really be that complicated that even one of the mods has a hard time explaining it.