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Security and Malware: Serious Business
Live
Pubblicato
25/05/2010 alle 14:39
da
TheOnyx
Since the release of the
Completion Tracker
, there has been a significant increase in people using our
Wowhead Client
to upload data to our servers so they can see all of their character's tasty dataz. Also, as always, World of Warcraft accounts continue to be compromised, resulting in people losing items or even full characters. It's no surprise that some people who have lost accounts after downloading and using the Wowhead Client think that the client is the cause for the loss of their account.
While this may seem like a natural conclusion, I'd like to take a moment to remind everyone that
correlation does not imply causation
. It's always a good idea to do some research in cases like this to verify a possible relation between the two events. In an effort to help, I thought it might be useful to answer some questions about our site and our client.
Does the Wowhead Client have spyware/malware/very bad things?
Nope! However, we don't expect anyone to just take our word for this, so we had Softpedia
confirm
that the Wowhead Client was clean and free of any functionality that might cause information to be stolen/destroyed/called very bad names.
Does the Wowhead site have spyware/malware/very bad things?
Nope! For those of you who aren't inclined to take our word for it, you can review
Google's Safe Browsing diagnostic page
for details on Wowhead's suspicion level.
Is there any way the site could be indirectly responsible for malware getting on my computer?
There have been a few cases in the past where one of our ad networks doesn't catch the fact that an ad has malware and they publish it on their network. The result is that Wowhead (as well as other sites using the network) have seen instances where advertisements caused malware warnings when people have visited the site.
Every time this has happened, the people responsible for ads have shut off the ad network responsible. In extreme cases, we've completely shut off all ads on our site until we were assured that the bad ads had been purged. As you can imagine, we get just as angry as you guys when stuff like this happens (maybe even moreso because it makes us look bad for something we don't control) and we let the ad networks know. :)
The Wowhead Client stores my Wowhead account username and password. What is it doing with that information?
When you upload data, the client logs you into Wowhead via the back-end so it can credit you with the upload and put your character data in the right place. This is also how we block bad data: if a Wowhead user has been proven to be uploading data from a private server, we block the user from uploading. This block happens when the client sends the user information to the site.
The Wowhead Client stores my World of Warcraft character information to send to Wowhead. Does it store anything else?
Nope! It only stores information related to the character.
Your World of Warcraft account name and password are never scraped or stored by the Wowhead Client.
We're just like you guys: we don't want the other members of our staff knowing our usernames and passwords, either. :)
If you have further questions about the way your data is handled, please let us know in the comments and we'll try and answer them all!
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