...I heard of Mionelol’s solo of Gul’dan, which used a genius strategy of ignoring the berserk by keeping the boss in the first phase (the berserk had a limited duration). This was when I thought “of course berserk isn’t able to always stop you, since the bosses are programmed by humans, and humans make mistakes”.
If anything, I guess it helped my connection with Blizzard, as since the ban, I have always had a direct way to send them the most serious things I discover to get them fixed quickly.